Change is Good
Change is Good - Episode 2
Sep 24, 2020
- A quick word to thank you, the listeners, for the dozens of downloads of the first episode. I am super happy and excited. The feedback I received was great and I adapted already a few things.
Part 1 - Change topic : Let's define change in the context of organisations. At least my definition of "change management"
Part 2 - Winner or Looser : I discuss my view as a customer on a big fail / missed opportunity of ALD Automotive against Hertz that could be solved by implementing change to their actual CRM process.
Part 3 - Time for a change : I introduce the audience to a breathing technique that works for me: Cardiac Coherence and the 365 method
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